1. Website Usage
By using this website, you agree that you will not:
• Post or share unlawful, abusive, defamatory, obscene, or harmful content
• Attempt to interfere with the website’s security, servers, or networks
• Use the website for fraudulent or illegal activities
• Attempt to gain unauthorized access to accounts, data, or systems
We reserve the right to restrict or terminate access to users who violate these terms.

2. Product Information
We strive to ensure that all product descriptions, specifications, and images are accurate. However:
• Product details may change as per manufacturer updates
• Images may be for representation purposes only
• We do not guarantee that all information on the website is completely error-free

3. Pricing
All prices listed on the website are in Indian Rupees (INR).
While we try to maintain accurate pricing, errors may occur due to technical issues or supplier updates. In such cases, we reserve the right to:
• Correct the price
• Cancel the order
• Refund the payment if already processed
Online prices may differ from prices in physical showrooms.

4. Orders & Payments
By placing an order on the website, you agree that:
• The information provided by you is accurate
• Payments will be made using valid payment methods owned by you
• Orders may be cancelled if fraud, pricing errors, or product unavailability is detected
Payments are processed through secure payment gateways. We are not responsible for payment failures caused by banks, gateways, or technical issues.

5. Delivery
We aim to deliver products through reliable courier or logistics partners.
Delivery timelines may vary due to factors beyond our control such as:
• Logistics delays
• Natural events
• Government restrictions
• Supply chain disruptions
Customers are advised to inspect the product upon delivery and report any issues within 24 hours.

6. Replacement & Damaged Products
If you receive a damaged or defective product:
• Notify us within 24 hours of delivery
• Contact us at happy@sajawat1.com or +91 7880090978
Subject to verification, we may offer:
• Replacement (subject to availability)
• Refund
Products must be returned with original packaging, accessories, and invoice.

7. Account Responsibility
If you create an account on the website:
• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activities that occur under your account
We reserve the right to suspend accounts that violate these terms.

8. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of those websites.

9. Intellectual Property
All content on this website including:
• logos
• text
• graphics
• images
• website design
is the property of Sajaawat Appliances and Engineering Pvt. Ltd. and may not be copied, reproduced, or distributed without written permission.

10. Limitation of Liability
The website and its services are provided “as is” and “as available.”
Sajaawat Appliances and Engineering Pvt. Ltd. shall not be liable for any:
• indirect losses
• business losses
• data loss
• damages arising from use or inability to use the website

11. Privacy
Use of this website is also governed by our Privacy Policy, available at:
https://www.sajawatonline.com/privacy-policy

12. Governing Law
These Terms & Conditions shall be governed by the laws of India.
All disputes shall fall under the jurisdiction of the courts located in Jagdalpur, Chhattisgarh.
Registered Office:
Sajaawat Appliances and Engineering Pvt. Ltd.
Sri Sri Chambers, SBI Road
Near Chandni Chowk, Balaji Ward
Jagdalpur, Chhattisgarh – 494001
India